Website Privacy Policy

Effective date: July 2026  ·  Last updated: July 2026

This policy explains what information is collected when you use this website, how it is used, and the choices you have. It applies to this website only.

Scope of This Policy

This policy covers information collected through this public website at starlighthhp.com. It does not cover information Starlight collects when providing care, which is addressed by our HIPAA Notice of Privacy Practices and applicable Texas medical-privacy law.

Who Operates This Website

This website is operated by Starlight Home Health & Pediatrics LLC, a home and community support services agency based in Frisco, Texas. Contact details are at the bottom of this page.

Website Information vs. Health Information

Health information that Starlight creates, receives, maintains, or transmits in its role as a health care provider may be protected by HIPAA and Texas law. Information you enter into this website’s general contact, referral, or careers forms is handled under this Website Privacy Policy. Because these are general web forms, please share only what is necessary to respond to your request, and avoid submitting diagnoses, medical history, or other sensitive health details through them.

Information You Provide

You can browse this website without giving us any personal information. If you choose to use one of our forms, we collect what you enter:

Contact form

Your name, phone number, email address, the service you’re interested in, and your message.

Referral form (for health care partners)

Your name, organization or facility, your role, a callback phone number, the service needed, and general notes. This form asks that no protected health information be included.

Careers / job-application form

Your name, email, phone number, the role you’re applying for, any license or certification number you provide, and the information you share about yourself.

Our forms also include a hidden anti-spam field that is not visible to you and is used only to reduce automated spam. This website does not include a resume or document upload; please do not attempt to send attachments through the forms.

Information Collected Automatically

Like most websites, our hosting provider automatically records basic technical information in server logs when a page is requested — for example, your IP address, browser and device type, the pages you view, and the date and time. This information helps keep the site secure and running properly.

This website loads its typefaces from Google Fonts. When fonts load, your browser contacts Google’s servers, which may receive your IP address. We do not use Google Fonts to track you across websites.

This website does not use analytics services, advertising networks, tracking pixels, session replay, or heatmap tools.

Cookies and Similar Technologies

This website does not set its own cookies and does not use advertising or analytics cookies. Because no tracking cookies are used, there is no cookie banner or preference center — there is nothing here for you to turn off. Your browser settings still let you control cookies generally if you wish.

How We Use Information

We use the information you submit to:

• Respond to your question, request, or referral.
• Follow up about services you asked about.
• Review and respond to job applications.
• Operate, secure, and improve this website.
• Meet legal, regulatory, and recordkeeping obligations.

This website does not use the information you submit for targeted advertising, and we do not sell information collected through this website.

When Information May Be Disclosed

We do not sell information collected through this website. We may share it only in these limited situations:

• Service providers. With vendors that operate this website or process form submissions on our behalf, under agreements limiting their use of the information (see below).
• Legal and regulatory. When required by law, regulation, subpoena, or government request, or to protect the rights, safety, and property of Starlight, our patients, or others.
• Business transfers. If Starlight is involved in a merger, acquisition, or transfer of assets, information may be transferred as part of that transaction, consistent with this policy.

Service Providers

We rely on a small number of third parties to run this website:

Form processing — Formspree

Our contact, referral, and careers forms are delivered to us through Formspree, which receives and forwards your submission. Its handling of your information is governed by its own terms and privacy policy.

Website hosting — Hostinger

Our website is hosted by Hostinger, whose servers deliver the site and keep standard access logs.

Fonts — Google Fonts

Typefaces are served by Google Fonts, which may receive your IP address when a page loads.

Data Retention

We keep form submissions for as long as needed to respond to your request and to meet our legal, regulatory, and recordkeeping obligations, then dispose of them appropriately. Submissions may also be retained for a period by our form-processing provider under its own policies.

Data Security

This website is served over an encrypted (HTTPS) connection, and we take reasonable measures to protect information submitted through it. However, no method of transmitting information over the internet or storing it electronically is completely secure, and we cannot guarantee absolute security. Please keep this in mind when deciding what to send through any website.

Children’s Privacy

This website is intended for a general adult audience — for example, family members arranging care and prospective employees. It is not directed to children, and we do not knowingly collect personal information from children through this website. Information about the pediatric patients we serve is handled as part of care under our HIPAA Notice of Privacy Practices, not through this website. If you believe a child has provided personal information through this site, please contact us so we can remove it.

Third-Party Links

This website may link to outside websites, such as government agencies referenced in our notices. We are not responsible for the privacy practices or content of websites we do not operate. Please review their privacy policies.

Email and Telephone Communications

When you call or email us, we receive the information you choose to share so we can respond. Please do not use email or the website’s contact forms for medical emergencies or urgent clinical needs — these channels are not monitored around the clock and are not secure for sensitive health information.

Your Privacy Rights (Texas)

Depending on where you live and on how the law applies to Starlight, you may have rights regarding personal information, such as the right to know what is collected, to request a copy, to correct it, or to request deletion. Texas residents may have rights under the Texas Data Privacy and Security Act.

Some information Starlight handles — including protected health information governed by HIPAA — is exempt from these general privacy laws and is addressed by our HIPAA Notice of Privacy Practices instead. The extent to which the Texas Data Privacy and Security Act applies to Starlight is being confirmed.

To make a privacy request about information collected through this website, contact us using the details below, and tell us what you would like. We will respond as required by applicable law, and we will not deny you services or treat you differently for exercising a privacy right. If a request is declined and the law provides a right to appeal, we will tell you how to appeal.

Changes to This Policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Significant changes will be reflected here.

Contact

Questions about this Website Privacy Policy, or to make a privacy request:

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